Get Support
There Are Several Ways Of Quality Support
  • Members Area (clients only)
  • Knowledge Base
  • Frequently Asked Questions
  • cPanel / WHM Docs
  • Online Form
  • Site Map
  • Email (sales / general)
  • Voice Mail: +1-407-278-5826
  • Our Guarantees
    99,9% Servers' Uptime, 30 Day Money Back

    We offer 30 day money back and 99,9% uptime guarantee with all our hosting and reseller plans! Read Terms of Service.


    Customer Support Information

    All our services come with 24/7 technical support and 100% customer satisfaction guarantee. You can contact our support department by one of the methods outlined below.

    For all your support requests, questions and comments, you can submit a support ticket through our members area (clients only) or contact our support department via e-mail (pre-sales support only). Our techs will answer your query in a matter of minutes, 24 hours a day.

    ATTENTION: Dear Clients, please note that old HelpDesk at http://sultanhost.net/clientzone was finally closed. Please, use the login & password as for your cPanel for enter to this new members area. In the case of troubles, contact us via email. Thank you.

    You can find a lot of answers to your questions and queries by browsing through our;

  • Knowledge Base
  • Frequently Asked Questions
  • CPANEL / WHM Documentation.

    You can also fill in our online form to submit your questions, comments and problems.

    We do not provide phone support to our clients however for emergency situations you can contact our USA Head Office Voice Mail at +1-407-278-5826.

    * Please note that dedicated server clients should always contact their server admin via the phone number provided during their setup.

    PGP ENCRYPTED MAILS:

    If you need to send us encrypted email to protect your private data, use the following public key for support@sultanhost.com. Remember that you need to attach your public key if you request us to send you encrypted reply.


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