How do I get technical support?

Please visit our support page for details.

What are your server and network specifications?

Please visit our network page for more information.

How long have you been in the hosting business?

SULTANHOST.COM started serving its' clients at the beginning of 2003 aiming to provide quality hosting services at affordable prices to individuals and businesses all over the world using the expertise and resources of its' parent companies MICROGLOBE LLC & RIZOLEX S.A. which have been in the internet sector since 1996. We have offices in Europe and Australia and our servers are located in state-of-the-art datacenters in Dallas & Houston, Texas. We have technical staff available on site in the datacenters and offices 24/7 and we offer extensive customer support through members area, e-mail, online form and SMS. Emergency phone numbers are also provided to all our dedicated server clients with managed servers.

Do you support SSL for e-commece and secure transactions?

Yes all our servers support 256bit SSL certificates. For more information please e-mail info@sultanhost.com.

Can you register my international domain name and host my site?

All our plans and servers support international domain names. We register .com, .net, .org, .us, .info, .biz domains.

What is your content limitations and terms of service?

Please refer to our Terms of Service for more details.

How can I pay?

All major Credit Cards, PayPal and Bank Transfers via 2Checkout.com.

How long will it take for my domain name to become active?

Domain propagation period is generally around 24-72 hours.

I am a reseller, Can I use my own nameservers?

All our resellers can use their own nameservers or our anonymous DNS.

What is your full title?

RIZOLEX S.A., © , SULTANHOST.COM is a registered RIZOLEX S.A. company.

Do you provide telnet/SSH access?

Telnet access is not provided on any of our servers due to security regulations across our network. SSH access provided on per-request basis.

How long will it take my account to get setup?

Your account will be setup within 6 hours after your order payment confirmation.